Shipping & Handling

Acrostics ships all over the world. All orders are processed using our local carriers.

    For your convenience and ease of mind, each package is provided with a tracking number. Please note that these delivery dates are not guaranteed as carriers may experience delays during the delivery.

     

    Orders placed are processed Monday-Friday 10am to 6pm EST, excluding weekends and major holidays (Christmas and New Year; off from December 25th-January 1st). Orders are normally processed and shipped within or after 1-3 business days after the order is placed, pending payment authorization and verification. During every new item(s) release and/or flash sale event, processing may take longer than usual due to the high volume of orders being made. Processing may take up to 10-30 business days until we process you a tracking number and notify your shipment.

    Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order. Please note that tracking information will only be updated online one (1) business day after your order has been shipped. . Delivery time will base on the shipping method the customer chooses. All shipping and handling charges are depending on the total weight of the order.

    USA and International

    Once the order has been placed, please allow 1-3 business days or (10-30 business days for collection release and sale events) for your order to be processed and certain additional days for shipping. Delivery time will base on the shipping method the customer chooses. All international shipping rates are based on the destination and the total weight and volume of your order as well as the method of delivery chosen. Duties and other taxes are not included under the price of the item on the product page and at checkout, your order will be shipped DDU (Delivered Duty Unpaid) and may incur duties, fees and import taxes upon delivery. This charge is ultimately determined by your country’s local customs authority. Payment of these is necessary to release your order from customs. For more information, please consult your local customs office. Shipments with the current shipping methods are insured with a tracking number and the buyer assumes all responsibilities after delivery.

    Free Shipping

    USA and Canada orders over $200 USD are granted free shipping using our local carriers. Free shipping orders will still be subject to duties and taxes.

    If you encounter any difficulty with anything, please contact us.